FAQs

What type of wood are your earrings/accessories made of? 

Birch

What are your ear-wires made of?

Sterling Silver

Are your earrings heavy?

Our earrings are very light weight.  You will forget your are even wearing them!

Are the earrings/wood accessories water-proof?

Our earrings and accessories are water-resistant, but not water-proof. They will not be effected if they are splashed with water, however you do not want to go swimming with them or take showers.

How long will it take to receive my order?

iNATURALLY Wood currently ships via USPS.

Retail (non-custom) orders will deliver within 1-4 days depending on your location.

Custom orders will deliver within 1-3 weeks after proofing.

If you need items sooner, please drop us an email with all the particulars.

How do I track my order?

Shipping confirmation and tracking numbers are sent to the email address on file.

What is your return policy?

All sales are final. We will happily exchange items that exhibit a manufacturers defect. A claim must be initiated within seven (7) days of purchase.

If there is a problem, please email Sales@iNATURALLYwood.com to initiate an exchange by using the form to the right. Include your name, contact information, date received, and reason for the exchange.

SALE ITEMS

All sale items are final sale and are not eligible for exchanges.  Sale items are considered any items sold under the Sale/Clearance tab or if there is a Promotional Code applied to to the item.

Drop us an email...